Wednesday, January 22, 2020

Content Creators And AEs Running The Same Playbook

The Early Days of Football And Ad Sales
For the first four decades or so of American football, play selection had its limits. The introduction of the flying wedge in 1892, wherein a ballcarrier ran behind a massed wall of blockers, was the height of innovation. Then, in 1906, John Heisman finally convinced Walter Camp they needed to add the forward pass to the rules and everything changed.

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Television ad sales and TV show production have behaved much the same way. For about the first four decades of the technology, the brute force proposition of four networks selling the only available video inventory dominated the game. Then, in the 1990s, the rapid growth of cable penetration and online options introduced the video equivalents of multiple sets, spread offenses, and jet sweeps. 
National TV reps used to come to work with a (relatively) simple job to do. They’d look at the last Nielsen book (or maybe a three-book average if they had an especially demanding buyer) and service a group of existing agency customers who wanted to match up their clients’ :30 second spots with the (relatively) simple demographic numbers in those perfect-bound manuals. Sometimes you’d add in a sales promotion or some opening and closing brought-to-you-bys. They competed in a (not relatively) small universe of networks, and while they did have to counter threats from outdoor, print, and radio advertising, TV had the hammer. They had the richest content (pictures PLUS sound!) and nobody could deliver audience numbers like they could.  

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Content creators also had a (relatively)straightforward mandate. They needed to deliver 22-or 44-minute shows that could make the numbers Nielsen recorded large ones. Barring the occasional product placement or an actor on stage at the upfronts, that’s mostly how those who produced programming serviced sales reps.
Digital Spread Offenses 
Today, digital has gone all run-and-shoot on traditional ad models. Audience segmentation has become more fragmented, though that has also come with new, more targeted measurement tools. There are more networks, and they’re delivered on multiple devices. Advertisers even have their own channels, thanks to social media and websites. 
In addition, the consumer’s buyer journey has changed. A :30-second spot that used to drive people to a store where a clerk would complete (or foul up) the sale now pushes people to visit a website and/or a search engine to contemplate (and potentially execute) a purchase decision. 
So ad salespeople now face a world where their :30-second spots on linear television still have some value, but media buyers want to see more. They want more ways to speak to consumers than just one-off ads attached to content. Content creators have to help AEs deliver.
We still need to create compelling 22-minute shows, 2-hour films, or six-episode miniseries, because that’s still sellable. But we need to also think, “What else can we supply to help the network rep when she’s in that meeting with her client?” 
Content Creators As Team Players
Can we create some supplemental digital content to enable a deeper dive for the viewer and an opportunity for the advertiser to retarget the digital consumer that tuned in for the full piece? Can we make content available for an advertiser to use on their own channels? Can we offer directors and principals to participate in B-To-B functions? And what can we do to make sure viewers don’t want to skip what content we’re using to help the advertiser engage prospects? 
Producers can get sophisticated about truly helping network sales departments service their clients. How do clients’ prospects progress down a sales funnel? Much is made in the sales enablement world about having content to target (and retarget) consumers as they make their ways through their buyer journeys. If a network could supply buzz-worthy content (and video related to a network show should be a lot cooler than your standard testimonial vid or infographic), could such innovation cement a larger share of a media buy for your network partner? If so, then it might be worth some thought in planning a production. 

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Football Analogies At Work
An advantage of having viewers who’ve signed up for, say, an SVOD account with you is that you’ll know more about them than the Mad Men boys knew about their mass-appeal audiences. And online services have the ability to serve content based on identifiable patterns - if they’ve got the right content to serve. It’s not too different from a middle linebacker who’s studied his opponent’s offensive tendencies out of certain formations and quickly processes that data to put himself in the right place to stuff the ballcarrier.
This can be fun for content creators. We got into this line of work because we love to tell stories, and here’s an opportunity to make even more of it, in innovative and efficient ways. The rise of subscription services who don’t show ads has helped drive cord-cutting. But ad-supported content isn’t going anywhere, because sellers of goods and services still have to communicate about what they do. Networks, including streaming ones like Tubi, Quibi, and Peacock, want to continue to be the ones to help them do it.
Ad-supported networks have to compete for eyeballs with ad-free services like Netflix. They also have to contend with Amazon Prime and Walmart’s Vudu, who have the ability to facilitate direct sales through their e-commerce platforms. Certainly content creators can make content for Amazon and Walmart, and they should be thinking about how to best drive sales there, too. But when we’re working for networks, we need to use every tool we can to help our partners succeed. That means getting in lockstep with the needs of their sales departments, kind of like quarterbacks do with receivers . . . or safeties do with cornerbacks . . . or holders do with kickers . . . or whatever football analogy works for you. 

Rush Olson has spent more than two decades directing creative efforts for sports teams and broadcasters. He currently creates ad campaigns, television programs, and related creative projects for sports entities through Rush Olson Creative & Sports, Mint Farm Films, and FourNine Productions.

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